Waterwise Check-Up Eligibility Criteria

The Waterwise Check-Up is available for residential customers who:

  • have high water usage
  • are requesting a Waterwise Check-Up for their principal place of residence
  • hold an eligible concession card
  • are owner-occupiers (Tenants limited to a water audit only with a written report, no repairs are made)

Don’t have an eligible concession card? You may still be able to receive a free Waterwise Check-Up as a member of the South East Water Assist Program. Contact support@sew.com.au to see if you are eligible*.

*Please note: This service is not available for customers who are not in the South East Water Assist Program, commercial properties, holiday homes or investment properties. Customers who have previously received plumbing assistance from South East Water may also not be eligible. 


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