Tap into services and programs

South East Water Assist

We know that sometimes ‘life happens’ and unforeseen circumstances can arise, that’s why we offer a great range of services and programs for you to tap into, making paying your bills easier to manage.

The South East Water Assist team will work with you individually and confidentially to provide you with:

  • Water efficiency information to help reduce water usage. This information can include help with setting water usage goals
  • Information on alternative payment arrangements including Centrepay and flexible payment plans, government assistance and rebates
  • Referral to our Customer Connect service which can include access to free financial counselling and other community support services

More solutions include:

Financial Counselling
Utility Relief Grant
Waterwise Checkup